Automated decision-making

The Employment Fund makes extensive use of automated decision-making in the processing of unemployment insurance contributions and adult education benefits.

What does automated decision-making mean?

Automated decision-making means that the Employment Fund’s employee does not take part in resolving the matter.

According to law, automated decision-making can be used in the following cases:

• There is no case-by-case consideration needed.
• The matter involves case-by-case consideration, but the Fund's employee has assessed discretionary matters before a decision is made.

The automated decision-making of a matter must be based on rules drawn up in advance. Among other things, these rules must explain why the resolution of a certain matter does not require case-by-case consideration and how non-discrimination ensured in decision-making.

What does this mean for you?

• The automated procedure speeds up the resolution of a case.
• You will be told if your case has been resolved automatically.
• If you are dissatisfied with an automatically made decision, you can demand that it be corrected. The appeal cannot be resolved automatically, i.e. it is always resolved by an employee of the Employment Fund.

The deployment decisions (in Finnish) below show the basis on which a certain automated decision-making procedure has been implemented and which laws are applied in the procedure.